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Europe & International

Price Estimated Delivery Time
Free 3-10 Working Days
 Europe & International Countries

United States  Germany  France  Australia  Netherlands  Sweden  Canada  Spain  Austria  Belgium  Denmark  Greece  Ireland  Isle Of Man  Italy  Netherlands  Poland  United Arab Emirates

  

Shipping Information:

We offer 3 different international delivery solutions:

International Signed 
International Tracked
International Tracked & Signed 

Our postal carriers automatically set the specific delivery solutions based on the service available in your country/area.

All deliveries are strictly sent via an express tracked or signed for service - this is to avoid your parcel getting lost in transit - it will always be traceable. 

International delivery times can vary from country to country - unfortunately we have no control over this. Some orders can take around 7-14 days to arrive - this is usually due a public holiday in a particular country. 

Additional taxes, fees or levies may apply according to local legislation. Recipients of deliveries may or may not have to pay an import duty or formal customs entry fees. Any customs or import duties are charged once the goods reach the destination country; and these charges are your responsibility. Unfortunately we have no control over these charges and cannot tell you what the cost may be as customs policies and import duties vary from country to country.

In addition some countries have import restrictions on certain products or materials. You are responsible for determining whether there are any restrictions on delivery of our products to your selected destination. You can contact your local customs office for assistance regarding these matters. Delivery may be delayed by local customs because of this - unfortunately this is out of our control. 

      

Delivery Operational Process:

There will be a minimum of one delivery attempt made at the designated address. In the event that no one is available to receive the parcel, one of four things will happen
   
  • Your parcel will be left in a secure location within the household 
  • A card will be left at the address and the parcel will be left with a neighbour
  • A card will be left and the parcel will be left at a local collection point or your local postal office
  • A card will be left requesting you contact the delivery courior service to re-arrange a delivery at your convenience
    

    Tracking My Order:

    We use MyHermes, Royal Mail and DHL to securely deliver your orders
    Once you have received your tracking number shortly after your order has been dispatched, you can track your order below:
      

    MYHERMES ROYAL MAIL DHL

          

    You can also use the international 17 Track service to track your parcel universally:

       

    17 TRACK 

        

    If you have any queries regarding delivery, please do not hesitate to contact us